E-business Opportunity, Market Trends, Small to Medium Business, Strategy, Uncategorized

Reverse Logistics: An Ecommerce Challenge

Starting an online shopping portal or a marketplace? Stats say one in three of your sold products will be returned. You need to set up a reverse logistics channel and implement cost saving measures. 89% of customers say the return policy of a product affects their purchase decision.

Reverse Logistics face different challenges from Forward Logistics. Continue reading